Cookies policy

What are cookies?

A cookie is a small amount of information that is downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the O'Coup d'Cœur website: strictly necessary cookies, performance cookies, advertising cookies, social media cookies, content cookies, etc. Cookies improve your browsing experience by allowing the website to remember your actions and preferences such as username and region selection. This means that you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how visitors use the website, for example whether this is their first visit or whether they are frequent visitors. To learn more about cookies and other similar tracking technologies and our use of data collected through these technologies, see ourotre privacy policy.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, to use its features and to access its secure areas. The use of these cookies is essential for the operation of the website. For example, we use session time user input cookies to track a user's input when completing forms on multiple pages.

We also use functional cookies to remember the choices you have made or the information you have provided, such as your username, language or region where you are located. This allows us to personalize your experience on our website according to your preferences. For example, authentication cookies are functional cookies used for the duration of a session or persistent, if you agree to use the Remember me function to allow users to identify themselves during their subsequent visits or to log in. access authorized content on multiple pages. Here are some of the functional cookies we use:ns :

  • User-centric security cookies are used to detect authentication abuse for a limited continuous period of time, such as unsuccessful login attempts. These cookies are specifically configured to improve the security of the service.

  • Multimedia content reading cookies Flash cookies are used for the duration of a session to record the technical data necessary for playing video or audio content, for example: the quality of the image, the speed of the network link, and the buffer parameters.on).

  • Load balancing cookies are used for the duration of a session to identify the same server in the pool to allow the load balancer to redirect user requests appropriately.

  • Persistent user interface personalization cookies are used to record a user's preference for a service across multiple web pages.

User experience is fundamental for O'Coup d'Coeur and we use many tools to improve our website. To this end, we use reporting and data analysis cookies to collect information about how you use our website, as well as how often you use it. These cookies only collect information for statistical purposes and only use pseudonyms as cookie identifiers, which cannot be used to identify you personally. Here are some of the performance cookies we use:

  • Proprietary data analysis cookies: we use these cookies to estimate the number of unique visitors, to improve our website, and to detect the most searched words in search engines leading to a web page. These cookies are not used to target you with online marketing. We use these cookies to learn more about the performance of our website, as well as to make relevant improvements to your browsing experience.

  • Third Party Data Analytics Cookies: We also use Google Analytics and other third party data analytics providers to help us assess how users interact with content on our website. These cookies remember the actions of our users on previous pages and the way they interact with the website. To learn more about Google Analytics, see thela google information page. See below for how to exercise the Google Analytics opt-out option.

Advertising cookies are used on our website to personalize marketing content based on you and your interests, and then to provide you with a more personalized service. These cookies remember your visit to our website and we may share this information with third parties, such as advertisers. While these cookies can track visits from your device to our website and other sites, they generally cannot identify you personally. Without these cookies, the advertisements you see would be less relevant and less interesting to you. To learn more about the use of cookies by companies to conduct targeted or retargeted advertising campaigns, click here.

Finally, social media and content cookies are set by many social media plug-ins, for example, the Facebook Like button, as well as by other tools making it possible to provide or enrich the content of 'a website for example, services allowing the playback of video files or the creation of comment sections. We integrate these modules into our website to improve the browsing experience and interactions with our Internet users. Please note that some of these third party services place cookies which are also used for functions such as behavioral advertising, data analytics and / or market research.arché.

 

Cookies necessary for the operation of the store :

Last name Function
_ab Use related to access to the Shopify administrator interface.
_secure_session_id Use related to navigation in a virtual storefront.
Cart Use related to shopping cart.
cart_sig Use related to checkout.
cart_ts Use related to checkout.
cart_ver Use related to shopping cart.
checkout_token Use related to checkout.
Secret Use related to checkout.
Secure_customer_sig Use related to customer identifiers.
storefront_digest Use related to customer identifiers.
_shopify_m Used to manage client privacy settings.
_shopify_tm Used to manage client privacy settings.
_shopify_tw Used to manage client privacy settings.
_storefront_u Used to facilitate updating of accounts receivable information.

Data reports and analyzes

Last name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify data analytics.
_shopify_d Shopify data analytics.
_shopify_fs Shopify data analytics.
_shopify_s Shopify data analytics.
_shopify_sa_p Shopify data analytics related to marketing and referrals.
_shopify_sa_t Shopify data analytics related to marketing and referrals.
_shopify_y Shopify data analytics.
_y Shopify data analytics.
tracked_start_checkout Shopify data analytics related to checkout.

 

O'Coup d'Coeur website created via Shopify.

When visitors load the O'Coup d'Coeur website created through Shopify, we place the following Shopify cookies:

Cookies necessary for the operation of the site

Last name Function
_Brochure_session Use related to navigation on the site.

Data reports and analyzes

Last name Function
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify data analytics.
_shopify_fs Shopify data analytics.
_shopify_s Shopify data analytics.
_shopify_sa_t Shopify data analytics related to marketing and referrals.
_shopify_uniq Shopify data analytics.
_shopify_y Shopify data analytics.
_y Shopify data analytics.
ab_test_* Shopify data analytics.
cart_sig Shopify data analytics.
Kir Shopify data analytics.
ki_t Shopify data analytics.

In addition, we use pixels and beacons from the following third-party vendors, which may in turn place cookies:

Reports and data analysis:

Third Description privacy policy
Google analytics We use Google Analytics to measure user interaction with our website. https://policies.google.com/privacy
LinkedIn Analytics We use LinkedIn Analytics to measure user interaction with our website. https://www.linkedin.com/legal/privacy-policy

Publicity :

Third Description privacy policy
Microsoft Advertising We use Microsoft Advertising to deliver targeted advertising to people who visit our website. https://privacy.microsoft.com/fr-ca/privacystatement
Drift We use Drift for our conversational marketing to customers while they are visiting our website. https://www.drift.com/privacy-policy/
Facebook Custom Audiences We use Facebook Custom Audiences to deliver targeted advertising to people who visit our website. https://www.facebook.com/policy.php
Google We use Google Ads to deliver targeted advertising to people who visit our website. https://policies.google.com/privacy
Intercom We use Intercom to manage our relationships with our customers. https://www.intercom.com/terms-and-policies#privacy
Marketo We use Marketo to manage our relationships with our customers. https://documents.marketo.com/legal/privacy/
SourceKnowledge We use SourceKnowledge to deliver targeted advertising to people who visit our website. http://www.sourceknowledge.com/privacy

Social media and content:

Third Description privacy policy
Disqus We use Disqus to provide the ability to comment on posts on our website. https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook Connect We use Facebook Connect to allow visitors to our website to interact with and share our content through the social media platform Facebook. https://www.facebook.com/policy.php
Gravatar We use Gravatar to allow visitors to our website to create avatars. https://en.gravatar.com/site/privacy
Twitter We use Twitter to allow visitors to our website to interact with and share our content on the social media platform Twitter. https://twitter.com/fr/privacy
Wistia We use Wistia to display video content. https://wistia.com/privacy

 

How long will cookies stay on my computer or mobile device?

The length of time a cookie remains on your computer or mobile device depends on whether it is a persistent cookie or a session cookie. Session cookies remain in place until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and thirteen months after the date they are downloaded to your device. See the section on controlling cookies below for instructions on how to delete cookies before they expire.ion.

How to control cookies?

You can control and manage cookies in various ways. Keep in mind that deleting or blocking cookies may have negative effects on your user experience and may prevent you from fully accessing certain parts of our website.

Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, which are often found in your browser's Tools or Preferences menu. To learn more about changing your browser settings or how to block, manage or filter cookies, see the help file for your browser or sites such as:ue : www.allaboutcookies.org.

Most of the third-party advertising and other tracking services listed above give you the option to opt-out of their tracking systems. To learn more about what information they collect and how to exercise this option, see the privacy policy links listed above.